THINK BOLD SOLUTIONS
Hey Cass is an AI assistant built specifically for Public Information Officers, Joint Information Center personnel, and emergency communicators. She's grounded in FEMA L-0105 and E-0388 curriculum, the USCG Incident Management Handbook, CDC CERC, and decades of After Action Reports.
Cass helps you study for certifications, rehearse scenarios, draft message maps and hold statements, and review AARs for patterns that keep showing up across incidents. She's a peer in the practice room — sharp at prep, drills, and drafts. When the call comes in live, the credentialed PIO in the EOC takes over.
Built by working PIOs at ThinkBOLD Solutions for the people who brief chiefs at 3am and write hold statements while the facts are still coming in.
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Our Services
Study Partner
Drill L-0105, E-0388, the Master PIO Program, EPIOP, and ICS-300/400 until it sticks. Cass covers the full FEMA PIO career path with doctrine-grounded quizzing and scenario rehearsal.
Scenario Sparring
It's 3am, your jurisdiction just got hit, you have 30 minutes. Cass walks the scenario with you until the briefing writes itself, drawing on NIMS/ICS and decades of AAR libraries.
Message Map Drafting
Press releases, hold statements, social posts during incidents. She drafts while you're still gathering facts, following established crisis-communication frameworks and PIO doctrine.
AAR Pattern Recognition
Review After Action Reports for the lessons that keep surfacing across incidents. Cass helps you learn from the body of work that built the craft.